Rates and Fees

Excellent service at great value!

With a cab from the airport costing $35 -$40 per ride and Waikiki hotel parking averaging $20-$30 per night- our convenient shuttle service is your best choice!

Transportation Rates - HNL to Waikiki

Roundtrip: $30.00 USD
One Way: $16.00 USD
Credit Card Only

Children (under 4): Complimentary if lap child. We do not provide car seats.

*Includes two (2) standard luggage and one (1) carry on per person.
  (Carry-ons must be placed on your lap and in your possession at all times.)

Additional Fees

2 pieces of luggage & 1 personal carry on
  1. (Golf Clubs may count as 1 piece of luggage)
No Charge
Car Seats & Strollers No Charge
Wheelchairs (under 500 lbs and folds) No Charge
Additional Luggage (over 2 per person) $5.00 each
Boxes up to 3'x3' $5.00 each
Surfboards, Skis & Snowboards (6' or less) $15.00 each
Bicycles (must be travel case or able to collapsible) $15.00 each
Odd Sized Bag (if space available) $5.00 each
Flower Lei Greeting $15.00 each

Oversized Baggage

Oversized baggage is accommodated as space available. Additional fees apply and are collected directly by our airport representative.

ADA Requests

If any special accommodations are needed due to disability, please include them under the COMMENT section at the time of booking. If a wheelchair accessible vehicle is needed, the type of wheelchair must be included in the COMMENTS section when booking on line or by directly calling Roberts Hawaii. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service. Roberts will make all reasonable attempts to accommodate the needs of the disabled traveler. For electric wheelchairs or scooters: The combined weight of the wheelchair and guest cannot exceed 500 lbs, the maximum width of the wheelchair cannot exceed 29 inches. The maximum weight that our drivers can carry into the luggage compartment is 50lbs. If assistance is provided by the guest’s traveling companion, carrying weight limit is 100lbs (50lbs each).


Children under 4 years of age are complimentary if they can be securely held on their guardian’s lap. We do not provide child seats. If the guardian requires a seat for the child under the age of 4, the regular rate will be applicable. Under HI Rev Stat § 291-11.5 (2011 through Reg Sess), operators of emergency, commercial and mass transit vehicles are exempt from child passenger restraints.

Baggage Liability

Guests are responsible for seeing that their luggage is loaded by the bus operator. The Roberts Hawaii Express Shuttle assumes no liability for lost or damaged baggage, except as such baggage is in transit, in which case the maximum liability is $100 for any single piece and $250 for any single guest. In no case shall the Roberts Hawaii Express Shuttle's liability exceed the limits shown above or the cost of repair replacement or actual cash value, whichever is lower.

Transfer/Pick-up Liability

Guests are advised to be at pick-up location 15 minutes before designated time. Please also provide us a 10 minute grace period for unexpected traffic conditions. In any case, Roberts Hawaii Express Shuttle’s maximum liability for delayed or missed pickups is limited to the amount paid for the shuttle ticket.


No action shall be maintained for loss or damage to a passenger's property or for delayed or missed pickup unless notice of the claim is presented to the carrier within twenty four (24) hours of the occurrence of the loss, delay, damage or injury and unless the claim is actually filed in writing within thirty (30) days of such occurrence. All other terms and conditions are based on our filing by Western Motor Tariff with the Hawaii Public Utilities Commission and the Department of Transportation of the State of Hawaii.

Right of Cancellation

Cancellations must be made by 12 noon, the day prior of scheduled service and will result in a 10% service charge. Cancellations made in a shorter period of time (less than 24 hours prior to the day and time of service) will result in a 100% charge being incurred (NO REFUND).

The scheduled day of service for Roberts Hawaii Express Shuttle and Airport Shuttle Round Trips is defined as the first date of service of the round trip booking. Thereafter, a full charge will apply if the return is cancelled.